Terms and Conditions Back

Terms of Use
Welcome to the Chromelink Solutions Webstudio ("Website"). Here below are the online shopping terms and conditions where applicable including our policies (collectively the "terms") to understand how they apply to your use of our Website and any products or services that you may order online.
These terms apply to all purchases made online through the online Website. Please read and understand these terms carefully. Use of and/or your registration will constitute your agreement to comply with these terms.

Online registration
On purchase you will be required to register online before placing the first order. Registration and/or use of our Website constitutes your acceptance and agreement to be bound by the terms of our terms of use. On Registration you will be required to provide certain personal information which is protected by our privacy policy.Registering will require you to provide your name which will be used as your username ,your email address, password and contract no for the Website. Please keep your password private as Chromelink Solutions Webstudio accepts no liability for any damages suffered or losses incurred from the use or misuse of your account.

All registered Information will be deemed accurate and will be used as submitted information for licence details that have been provided by yourself. By doing so you warrant that the information provided is correct. Upon acceptance of your registration, an email confirmation of your registration as a purchaser will be transmitted to you. Transmission times depend on your Internet Service Provider, but it typically takes less than 10 (ten) minutes to receive the email confirmation. If you do not receive the email confirmation, you should contact our office as per our contact information.

By submitting an order to buy products, you represent and warrant that you are over the age of 18 years and represent and warrant that you are authorised to make payment and that there are sufficient funds available with a credit card if you are paying via this mechanism. Consent to us providing your personal information to our third party payment provider, namely our paypoint provider, which is necessary to enable us to perform our obligations in terms of this.

In order to protect our interests as well as yours, we may scrutinise transactions to prevent fraud. A transaction may be refused if the Paypoint provider is not satisfied that it is legitimate. No other method of payment will be accepted by Chromelink Solutions Webstudio in respect of the purchase of Products on the Website.

Product Images and Representation
We have made every effort to display the Products on the website as accurately as possible, including the actual product delivered may be subject to variations in appearance, as product updates may differ over time. It remains the responsibility of the customer to ensure that the product ordered is correct, and the product description and it' description number will always overrule any related images when resolving a dispute about a product.

Product pricing
All prices displayed on the Website are valid and effective only in the Republic of South Africa for the day that they are viewed. Chromelink Solutions Webstudio reserves the right, without prior notice, to discontinue or change pricing or specifications of products and services offered on this Website without incurring any liability whatsoever. You will be charged the prices that are reflected on the Website. The prices include Value-Added Tax if Vat Registered. Special promotions may be subject to certain conditions and limited offer stipulations.

Obvious errors
We regret that no order will be accepted if we identify an inadvertent and obvious error in the prices of products or the description of any of our products on the Website.

Methods of payment
Prior to delivery or confirmation from us for collection of the products by you, we shall be entitled to debit the Credit Card supplied by you on acceptance of your order should you be paying with a Credit Card. Should the customer pay for the products via EFT, the order will only be processed once we have received successful confirmation of payment.

Confirmation of orders
Orders placed online constitute your offer to purchase subject to these terms. Your offer is deemed to have been accepted by us when you receive our confirmation of your order.

Order Confirmation
On receipt of your order we will send you an email describing the products you have ordered. These communications confirm we have received your order.

If for any reason you would like to cancel an order, this may be done by contacting us. If you cancel your payment for any reason or if your payment method should cease to be valid for whatever reason, you will nevertheless be bound to pay to the full purchase price, including all costs incurred by us relating to the recovery thereof. Without prejudice to any other rights or remedies in law, we reserve the right to cancel forthwith any sale and/or your registration in the event of your breach of any of the terms.

Chromelink Solutions Webstudio will refund a purchase for the exact amount paid less any bank fees incurred. Refunds will only be processed onto the payment method that was used when the order was created, and into the account it was paid from e.g. credit card, EFT. A refund can take up to 7 business days to reflect in your account, and EFT refunds are subject to verification of your banking details. Strictly no returns or refunds will be allowed for software if the software has been registered by the client.

Intellectual Property
All intellectual property rights, including copyright, in all materials, including trademarks, logos, photographs, images, text and other graphics which form part of the Website are owned by Chromelink Solutions Webstudio alternatively Chromelink Solutions Webstudio is the lawful licencee thereof. Such rights are protected by both South African and international intellectual property laws. All data and information communicated to or from the Website and/or any Website information as well as the database is the sole property of Chromelink Solutions Webstudio.

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